Contact BINOU

For order support, wholesale requests, styling inquiries or drop information, contact our Hong Kong studio team.

Order Support

For questions about an existing order, include your order number, checkout email and a short description of the issue.

For returns, contact us before sending the product back so we can confirm eligibility and next steps.

Business Inquiries

For wholesale, collaboration or press inquiries, send a clear introduction with your company name, market and requested timeline.

Customer Service

Email: support@binouu.com

Location: Hong Kong, China