Contact
CONTACT
Contact BINOU
For order support, wholesale requests, styling inquiries or drop information, contact our Hong Kong studio team.
Order Support
For questions about an existing order, include your order number, email address used at checkout and a short description of the issue.
For returns, contact us before sending the product back so we can confirm eligibility and provide next steps.
Business & Wholesale
For wholesale, press, styling, creator seeding or collaboration requests, include your company name, market, website or social profile, and the products you are interested in.
Response Time
We aim to respond as quickly as possible during business days. Response times may be slower during product drops, weekends and public holidays.
- Order support: include order number
- Wholesale: include market and company details
- Returns: wait for approval before shipping back
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